Complaints about air travel are skyrocketing
ByThe Associated Press
November 8, 2023, 1: 32 PM
FILE – Travelers waitfor at the departure counter at the United Airlines terminal at Los Angeles International Airport, Wednesday June 28, 2023, in Los Angeles. The U.S. Transportation Department stated Wednesday, Nov. 8, 2023, that customer grievances about airlinecompanies almost doubled in the veryfirst 3 months of this year, compared with the verysame duration last year, and kept skyrocketing in April and May. (AP Photo/Damian Dovarganes, File)
The Associated Press
Air travel is getting evenworse, evaluating from the number of customer problems.
Consumer problems about airlinecompanies almost doubled in the veryfirst 3 months of this year compared with the verysame duration last year and kept skyrocketing in April and May, the U.S. Transportation Department stated Wednesday.
Those are the mostcurrent figures from the federalgovernment. The Transportation Department stated info about grievances hasactually been postponed duetothefactthat there are so lotsof of them to procedure.
The department stated it got 24,965 grievances about airlinecompany service in the veryfirst 3 months of the year, up 88% from the veryfirst quarter of2022 Consumers submitted another 6,712 grievances in April, up 32% from a year earlier, and 6,465 in May, an boost of 49%.
The Transportation Department stated that disability-related problems, such as delaying or