BBC
A passenger’s hand became trapped in the doors of an Elizabeth line train at Ealing Broadway station
An investigation has been launched after a passenger’s hand became trapped in the closing doors of an Elizabeth line train as it was leaving London’s Ealing Broadway station.
The incident on 24 November saw the passenger having to run alongside the train before they were freed by a member of staff who was working on the platform.
The driver was alerted to what was happening by other rail users, and the train stopped after moving approximately 17m (56 ft). The passenger reportedly suffered minor injuries.
The Rail Accident Investigation Branch (RAIB) said it would look into what happened. Transport for London (TfL) said it was sorry the customer “experienced this distressing incident”.
Among the issues the RAIB said it would consider are the actions of those involved and the arrangements in place to manage and control the risks associated with passengers getting on and off Elizabeth line trains.
A TfL spokesperson said the operator of the service, MTR-Elizabeth line, is currently carrying out a thorough investigation into the incident which happened just after midnight.
The spokesperson said: “We will always strive to learn from incidents and improve operational safety.
“MTR-Elizabeth line is fully co-operating with the RAIB to establish the root cause of this incident to determine what steps they can take to avoid any further events of this nature and to share learni
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