Restaurant technology firm Restroworks is aiming for ambitious coverage with its newly launched Restronext CX Suite, targeting nearly 80% adoption across its extensive 23,000-plus global customer locations by 2026.
Speaking to CNBC-TV18 at the NRAI Food Delivery Summit 2025, where the all-in-one customer experience platform was unveiled, Ashish Tulsian, co-founder & CEO of Restroworks, outlined the company’s vision for modernising restaurant guest services. The new suite is designed to empower restaurants to create unique, user-friendly experiences for their patrons.
Despite the CX Suite having just launched, it has already seen early adoption by prominent global brands.
“We are already live with Taco Bell and Subway—two iconic brands in India. We are also live with a lot of Middle Eastern brands and a few in the US,” Tulsian shared, highlighting the initial traction even though fewer than 1,000 stores are currently on the new platform.
A key advantage Restroworks is pushing is its rapid implementation capability. Tulsian emphasised the speed, stating that new customers can be up and running on the CX Suite in under 72 hours from sign-up to fu