We’re thrilled to share another insightful conversation with GammaStack’s CCO Arturs Zagurilo.
In collaboration with TheGamblest, GammaStack’s CCO, Arturs Zagurilo, deep dives into the topic “Responsible Gaming and AI are the New Frontier in Casino Platform Design,” sharing insights about how GammaStack is leveraging top-notch responsible gaming technologies, tools, and AI to stay ahead of the curve in the current competitive iGaming industry while offering operators with future-proof casino platforms designed for scalability and excellence.
TheGamblest: How has GammaStack embedded responsible gaming tools into the core, and how do these features help operators meet modern regulatory and ethical standards?
Arturs: At GammaStack, responsible gaming is built into the foundation of our platform, not treated as an option. We integrate configurable tools such as deposit limits, session timeouts, self-exclusion, and reality checks into our Player Account Management (PAM) system, enabling operators to offer their players transparent gambling experiences. These tools are aligned with leading regulatory bodies like the UKGC, MGA, and Ontario iGaming.
By offering proactive monitoring and automated enforcement of limits, we also help operators stay compliant and foster a safer gambling environment, enhancing both player trust and brand integrity.
TheGamblest: How does your PAM system support responsible gambling features like session limits, self-exclusion, and behavioral monitoring?
Arturs: Our PAM is designed to be both player-centric and compliance-driven. It allows operators to keep control over responsible gambling settings. Each player profile can be configured with personalized limits on deposits, wagers, losses, and session duration. Self-exclusion tools and timeout features are available natively, along with event tracking that monitors behavioral trends in real time.
Operators can set automated triggers to act on risky behavior – ensuring early intervention. We at GammaStack believe that these tools are not only essential for compliance but also empower operators to actively protect their users.
TheGamblest: In what ways is GammaStack using AI to detect early signs of problematic gambling behavior, and how can operators act on those insights in real time?
Arturs: GammaStack uses AI-driven behavioral analytics and machine learning models to detect early indicators of risky gambling activity. Our system evaluates patterns such as frequency of deposits, session duration spikes, erratic betting, and changes in player engagement. When such usual patterns are identified, the AI assigns a risk score and alerts the operator to review or automated intervention, such as triggering an RG check or temporary suspension. This real-time, data-driven approach allows operators to respond swiftly, helping meet regular compliance-related obligations and improve player protection outcomes.
TheGamblest: How do you strike the right balance between a smooth, engaging player experience and the increasing compliance demands from regulators?
Arturs: Balancing compliance and user experience starts with thoughtful platform design. We embed responsible gambling tools and KYC checkpoints seamlessly into the player account to avoid disruptive experiences. We ensure to implement ID checks into onboarding or displaying non-intrusive reality checks during gameplay to promote transparency. Our platform allows operators to customize pop-ups a