“Saturday Night Live” is signingupwith in on numerous 2022 vacation tourists’ preferred leisureactivity: disliking on Southwest Airlines.
“Over the vacation season, we messed up,” stated Heidi Gardner, who played a Southwest staffmember on this week’s episode of the NBC sketch funny program, as did Michael B. Jordan, Devon Walker and others. “Our system collapsed and thousands of leaflets were left stranded. And you notsurprisingly shouted at us for days on end, even more than you typically do.”
But neverever worry. On “SNL,” Southwest pledged to make changes in order to offer a “better, more modern-day Southwest experience.”
“For beginners, we are lastly updating our whole interaction system to 2008 Dell computersystems,” Gardner stated – a action up from the airlinecompany’s 2002 ThinkPad laptopcomputers.
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The sketch likewise consistedof jokes that the airlinecompany will develop a brand-new best lounge by holding 2 or 3 tables at an airport Starbucks and will keep track of air traffic with computers rather of pen and paper.
Southwest will likewise sort baggage by color to keep bags from getting lost. For example, all red bags will go to Dallas and blue to Charlotte, North Carolina. This likewise makes bag arranging passengers’ obligation.
“Here at Southwest, errors were made, and that’s on us, primarily. But some of it’s on you,” Gardner stated. “Again, you purchased a Southwest ticket. You undoubtedly wear’t regard yourself, so why must we?”
Southwest reported a $220 million loss after taking a struck of $800 million from canceling about 16,700 flights in the last 10 days of December, according