Image source, Getty Images By Rebecca Wearn & Faarea Masud Business pressreporter, BBC News Many consumers with prepayment meters have not yet redeemed coupons to aid with energy costs, the BBC hasactually foundout. From 1 October, homes must haveactually started to get the veryfirst £400 instalment of the federalgovernment’s Energy Bill Support Scheme. The Post Office, the UK’s mostsignificant coupon processor, stated just 60% of those qualified had redeemed the credits so far, which are legitimate for 90 days. The federalgovernment prompted customers to usage the credit as quickly as possible. It is tough to identify why individuals have not declared, although lotsof individuals on cash conserving sites have grumbled of hold-ups in getting the coupons. The moderate weathercondition might likewise have played a function, with clients holding on upuntil it gets cooler to redeem them. Image caption, Emma Bingham from West Lothian has not got her coupon yet Emma Bingham from West Lothian is one of those who hasn’t been able to usage the coupon. She stated she hadn’t got it . “My serviceprovider stated they sentout the coupons on 7 October and blamed the postal system for me not havingactually gotten them . They stated I oughtto take it up with the postal business. “Well, my energy agreement is with my energy serviceprovider, not the postal business,” includes Emma. “I’m presently in inbetween tasks and so I’m havingahardtime to pay my costs and so it would haveactually been a genuine aid. I’m simply a little bit annoyed that my energy business hasactually taken the cash from the federalgovernment however not passed it through to me.” The Energy Bill Support Scheme was veryfirst revealed by federalgovernment in May and uses throughout England, Scotland and Wales. Under the plan, everybody’s energy expense will be cut by £400. This will be used over 6 months, with a decrease of £66 in October and November, and £67 every month inbetween December and March2023 For clients who have a conventional prepayment meter, which needs topping up bymeansof a secret or card in a regional newsagent or Post Office, the assistance with energy expenses comes in the type of a coupon. The Post Office advised those that hadactually forgotten to claim their October discountrate to bring the coupon with them when declaring November’s discountrate. “We motivate anybody who gets an e-mail or letter informing them to claim their coupon at a Post Office to do so as quickly as they can,” composed Post Office chief
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