Air Canada says it has apologized to two women who were booted off a flight by security after protesting that their seats were smeared in vomit
ByThe Associated Press
September 5, 2023, 6: 29 PM
Air Canada says it has apologized to two passengers who were escorted off a plane by security after protesting that their seats were smeared in vomit.
The airline said Tuesday that the passengers “clearly did not receive the standard of care to which they were entitled.”
The incident during boarding for an Aug. 26 flight from Las Vegas to Montreal was described in graphic detail by another passenger, Susan Benson of New Brunswick, who said she was in the row behind two women and a man.
“There was a bit of a foul smell but we didn’t know at first what the problem was,” Benson wrote on Facebook three days later. “Air Canada attempted a quick cleanup before boarding but clearly wasn’t able to do a thorough clean.”
Benson said workers sprayed the area with perfume to hide the smell. The passengers assigned to those seats told a fli