A Guide to Building Change Resilience in the Age of AI

A Guide to Building Change Resilience in the Age of AI

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Experimentation

by Karim R. Lakhani, Jen Stave, Douglas Ng and Daniel Martines

July 29, 2025

Illustration by Daniel Liévano

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Summary.   

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There’s near universal consensus that AI will fundamentally change how business is done, yet most organizations have not yet seen a substantive impact from their AI efforts. A BCG Global Survey of 1,000 CXOs in more than 20 sectors reports that just 26% of organizations have achieved value from AI, realizing an average cost savings of 45% and 60% higher revenue growth compared to peer firms.

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Read more on Experimentation or related topics Generative AI, AI and machine learning and Organizational change

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