Use Design Thinking to Navigate Ambiguity

Use Design Thinking to Navigate Ambiguity

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Illustration by Harriet Lee-Merrion

We’re living through an era of accelerated change, and leaders feel it every day. In five years, we’ve experienced the impacts of Covid and how it rebooted the norms we took for granted in how we work; the advent of gen AI and the reckoning with its massive impact on business as usual; and high geopolitical instability and its paralyzing effects on business decisions.

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