© Reuters. A buildingandconstruction employee strolls past a H&R Block tax workplace in Los Angeles, California, U.S., April 26,2017 REUTERS/Mike Blake/File Photo
By David Shepardson and Jasper Ward
WASHINGTON (Reuters) -The U.S. Federal Trade Commission stated Friday it submitted a grievance implicating H&R Block (NYSE:) of stealthily marketing its online tax-filing softwareapplication as complimentary when that is not real for lotsof customers.
The FTC likewise declared the business erased customers’ tax information and needed them to contact consumer service when downgrading to more costeffective items.
The FTC stated H&R Block’s TELEVISION advertisements and promos suggested customers might file their tax returns for totallyfree while consistingof language – insomecases in fine print – that the totallyfree deal just used to easy returns.
The advertisements did not discuss what a easy return was, and the business has c