CXI Leader Continues to Partner With Leading Restaurant and Hospitality Brands to Improve Service and Increase Guest Sentiment
New York, NY (RestaurantNews.com) Tattle, the AI-driven study platform supplying the diningestablishment market with actionable, data-driven insights into visitor belief, today revealed that Robeks, the location for imaginative taste mixes in fresh shakes, juices, acai bowls and premium toasts, will makeuseof Tattle to step omni-channel visitor belief and handle client feedback.
Founded in 1996, and with almost 100 places throughout the nation, Los Angeles-based Robeks brings a West Coast health ambiance to ingenious healthysmoothie and juice mixes made with premium fruits, veggies, proteins, and proprietary improvements that can increase dietary worth with more protein, fiber, anti-oxidants, vitamins, and anti-inflammatory supplements.
Thanks to the collaboration, operators from executives all the method down to General Managers at Robeks will be able to gather direct, personal visitor feedback through Tattle’s automated study e-mails post deal, which break down each functional classification (e.g. Food Quality, Hospitality, Accuracy, Speed of Services andsoon) into underlying aspects (e.g. Temperature, Texture, Greetings, andsoon). This method operations, marketing, visitor service and cooking groups can determine the highest-impact chances to enhance visitor completesatisfaction both at a area level and at the brandname level. Tattle likewise utilizes AI to advise month-to-month goals for each area that have the greatest possibility of enhancing visitor fulfillment.
“With numerous premium offerings from shakes to acai bowls and toasts, understanding what is driving visitor completesatisfaction is important, and Tattle’s platform and metrics assistance us to plainly and merely comprehend that,” stated Mike Pisani, VP of Operations of Robeks. “Tattle hasactually endedupbeing an vital tool, empowering our group with important insight and actionable actions that make it basic for us to provide versus visitors’ raised expectations.”
Tattle is an AI-driven, consumer feedback innovation platform constructed with an open API that streamlines the visitor feedback procedure. Using synthetic intelligence, Tattle steps completesatisfaction throughout all-digital purchasing channels and then makes suggestions for highly-impactful enhancements to functional locations throughout diningestablishment places in order to drive the biggest possible boost in visitor fulfillment.
Additional Tattle combination advantages consistof:
- Omni-channel visitor completesatisfaction measurement throughout Dine-In, Takeout, Delivery, Drive-Thru, and Curbside
- 10% average visitor feedback penetration and a 94.7% study conclusion rate of a 50-60 concern study
- Causation-based study format to recognize fac