More than 1,000 U.S. flights have been canceled while another 3,800 others have been delayed as of 3: 30 pm ET Thursday, according to FlightAware, as a massive winter storm system continued to beleaguer northern states.
Nearly 1 million customers were without power in five states Thursday, according to poweroutage.us, while another 4.3 million Americans are under a winter storm warning.
Travelers should check their flight status with their airline and, if needed, passenger rights on the Department of Transportation’s Airline Customer Service Dashboard. Anyone whose flight is canceled has the right to a refund, regardless of the type of ticket booked, according to DOT rules.
Delta, SkyWest and Southwest have the highest number of cancellations among U.S. airlines, impacting between 2 and 7% of their scheduled flights.
Flight delayed or canceled?: What you need to know and what airlines owe travelers.
American Airlines
American issued waivers for airports nationwide, including on the East Coast, Midwest, and the Great Plains. If you’re flying with American to, from or through any of the following cities through Friday, you change your flight without paying a change fee. Travelers must fly by Tuesday.
- Albany, New York (ALB)
- Bangor, Maine (BGR)
- Boston, Massachusetts (BOS)
- Buffalo, New York (BUF)
- Burlington, Vermont (BTV)
- Hartford, Connecticut (BDL)
- Ithaca, New York (ITH)
- Manchester, New Hampshire (MHT)
- Montreal, Canada (YUL)
- Portland, Maine (PWM)
- Providence, Rhode Island (PVD)
- Rochester, New York (ROC)
- Syracuse, New York (SYR)
- Toronto, Canada (YYZ)
- Watertown, New York (ART)
- Worcester, Massachusetts (ORH)
If you’re booked on American to travel to, from or through any of the following cities through Thursday, you can change your itinerary to fly on Monday or sooner without paying a change fee.
- Appleton, Wisconsin (ATW)
- Aspen, Colorado (ASE)
- Billings, Montana (BIL)
- Bismarck, North Dakota (BIS)
- Boise, Idaho (BOI)
- Bozeman, Montana (BZN)
- Cedar Rapids, Iowa (CID)
- Chicago, Illinois (ORD)
- Colorado Springs, Colorado (COS)
- Denver, Colorado (DEN)
- Des Moines, Iowa (DSM)
- Detroit, Michigan (DTW)
- Durango, Colorado (DUR)
- Fargo, North Dakota (FAR)
- Flagstaff, Arizona (FLG)
- Flint, Michigan (FNT)
- Grand Island, Nebraska (GRI)
- Grand Junction, Colorado (GJT)
- Grand Rapids, Michigan (GRR)
- Green Bay, Wisconsin (GRB)
- Idaho Falls, Idaho (IDA)
- Jackson Hole, Wyoming (JAC)
- Kalamazoo / Battle Creek, Michigan (AZO)
- La Crosse, Wisconsin (LSE)
- Madison, Wisconsin (MSN)
- Marquette, Michigan (MQT)
- Milwaukee, Wisconsin (MKE)
- Minneapolis / St. Paul, Minnesota (MSP)
- Missoula, Montana (MSO)
- Montrose / Telluride, Colorado (MTJ)
- Omaha, Nebraska (OMA)
- Rapid City, South Dakota (RAP)
- Rochester, Minnesota (RST)
- Salt Lake City, Utah (SLC)
- Santa Fe, New Mexico (SAF)
- Sioux Falls, South Dakota (FSD)
- St. George, Utah (SGU)
- Steamboat Springs / Hayden, Colorado (HDN)
- Traverse City, Michigan (TVC)
- Vail / Eagle, Colorado (EGE)
- Wausau, Wisconsin (CWA)
Delta Air Lines
Delta has issued a travel waiver for flights booked to, from and through the following cities in Minnesota: Bemidji, Brainerd, Duluth, Hibbing, International Falls, Minneapolis and Rochester. Customers who had flights booked through Friday may reschedule without penalty by Monday. Rebooked travel must also begin by Monday. If those dates won’t work, customers may cancel their reservation and apply their flight credit toward future travel.
The airline has also issued a Rocky Mountain region waiver for Calgary, Canada; Jackson, Wyoming and Salt Lake City, Utah. Travelers who were booked to fly to, from or through those cities through Wednesday can move their itinerary to Saturday or sooner without paying a change fee or fare difference, even on basic economy tickets.
Southwest Airlines
Customers with flights booked through the following cities may reboo